Loop concrete direct

What is Loop Concrete Direct?

Staying in the loop of concrete deliveries is vital to maintaining on-site and administrative efficiencies. The Loop - Concrete Direct App provides customers with the ability to request, track, and adjust their concrete orders at their fingertips.

Customers get complete sight of deliveries with real-time tracking from when each truckload is ticketed, loaded, and arrives on site.  After deliveries, customers can make use of the archive and reporting features to keep track of the product you have received, how much you have poured, and maintain records of communications with dispatchers .

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Contact us today to find out about Concrete Direct Services in your region. 

SOME OF THE KEY FEATURES AND BENEFITS 

REQUESTING AN ORDER

The Loop - Concrete Direct app provides customers with the ability to request, track, and adjust their concrete orders free from phone queues and the restrictions of normal business hours.


TO REQUEST AN ORDER...
1. Tap the “Create new order” button...
2. Fill the order form fields like which jobsite, date, mix, etc.
3. Review and submit your order

ORDER  DETAILS

Loop - Concrete Direct gives you the ability to view orders and details including, payloads and delivery tickets that make up any order. You also have the ability to share/export tickets and chat with your normal dispatcher about each order. as it is happening.


MESSAGING
The easiest way to start using Loop - Concrete Direct is to use the chat feature with the dispatchers you already talk with on the phone. Just select an order by tapping on it in the “Orders” list, then navigate to the “Messages” screen by tapping the “Messages text in the top right of the screen. There you can send and receive messages instead of waiting in a phone queue.

REPORTS

All your information is at a click of a button. Using the report feature you can send an Excel file with all of your delivery information in one place. Each line of the spreadsheet will represent one ticket with all ticket information including ticket numbers, delivery times, comments and the name of the person signing the ticket. 

You can also see your pour volumes directly from the app.

ADMINISTRATION

Administrators selected for your site can easily add new users to the system from their app. Any new users can be entered manually or via the contact on your phone.


WEB ACCESS
Loop - Concrete Direct offers the ability to place orders, review orders and download tickets from a web browser.
Simply log into the website to review your orders placed on the calendar and create new orders using the “Create order” tab. If you have 
any issues, message our helpline using the “?” at the bottom of the screen. 
 

CONCRETE DELIVERY MADE EASY FOR EVERYONE

Check out some of the advantages for key users below...

INTEGRATION

Concrete Direct allows for easy integration into your systems via an API link.

ACCOUNTANTS

Concrete Direct makes delivery easier for accountants - you can download all pdf tickets in a couple of clicks into Excel and chat direct live to our dispatchers.

SITE AGENTS

Concrete Direct makes life easier for site integration allowing you to down full pour reports in Excel. Place and review orders in real time. Easily add new users with access to the system.  

TRAFFIC MARSHALLS

Place and review orders. Chat to our dispatchers in real time over the App. 

DRIVERS

Concrete Direct makes life easier for drivers. Access all ticket information on your phone. Use a QR code to download ticket for non Concrete Direct users - the system will give you this flexibility.  

ENGINEERS

Concrete Direct makes life easier for Engineers. Enter test results and comments on tickets from your own device. Review tickets in real time.

SITE MANAGERS

Place and review orders and chat to our dispatchers through the App. Track deliveries on route to the site and interact with tickets from your own device. 

 
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